Thank you for choosing Posh Wedding Rental for your wedding suit and ornaments rental needs. We strive to provide you with the highest quality products and services. However, if you are not entirely satisfied with your rental, we are here to assist you with our hassle-free returns process.
1. Returns Eligibility
- We accept returns within 7-10 days from the delivery date for all unused and unworn items.
- All items must be in their original condition and packaging.
2. How to Initiate a Return
- To start the return process, please contact our customer support team at +91 81369 72220
- Our team will guide you through the necessary steps and provide you with a return authorization code.
3. Return Shipping
- Customers are responsible for the return shipping costs.
- We recommend using a trackable shipping method to ensure your items are returned safely.
4. Inspection and Refund of Deposit Amount
- Once we receive your returned items, our team will inspect them to ensure they meet our return policy criteria.
- If the items are deemed eligible for a return, we will initiate the refund process.
- Please allow 2-5 business days for the refund to reflect in your original payment method.
5. Non-Refundable Items
- Alteration fees and shipping charges are non-refundable.
6. Damaged or Defective Items
- If you receive damaged or defective items, please inform us within 48 hours of delivery.
- Our team will gladly arrange for a replacement or refund for such cases.
For any questions or concerns regarding returns, please do not hesitate to reach out to our customer support team. We are committed to ensuring your satisfaction and making your wedding rental experience a memorable one.
Thank you for choosing Posh Wedding Rental!
